Frequently Asked Questions

Any Organisation Who Cares For Older, Disabled or other Vulnerable People, either in the Public, Private or Voluntary Sectors.

Care Homes

Residential Homes

Respite Facilities

Day Centres

Independent Living Homes

Disability Organisations

Anywhere where the care of vulnerable people must be recorded for evidencing, inspection and safeguarding

Yes, completely.

Effortless Care Log has been developed for this reason - although an administrator will always have the option to print information as evidence for inspections or Data Access Requests.

You know that caring for an older, disabled or other vulnerable person is an ongoing process. Their care or support needs change over time and so does their important documentation. 

With printed information, you will find mismatched versions, damage, and loss of documents. 

With Effortless Care Log there is no longer a need to have Service User / Resident files in the care environment or to have a member of staff leave the floor to find a file. Care workers can access up-to-date Service User / Resident information such as Important Contacts - Mealtime Management Plans - Moving & Handling Plans - PEEPs - MAR Charts and so on from a Mobile Phone, Tablet, or Laptop PC.

Not on its own.

ISO 9001 is a Quality Management System that organisations' use to demonstrate that they are delivering the best possible customer care standards.

An organisation must demonstrate principles of working that meet certain criteria.

However, you can use Effortless Care Log as a major building block in your integrated system for ISO Compliance readiness.

Effortless Care Log 

Will greatly streamline your administration service.

Will save printing costs.

Will free up space dedicated to filing and archiving.

Yes.

We take Security and Data Protection very seriously.

Effortless Care Log is run from very secure cloud-based Data Servers. Organisations are backed up regularly.

All Portal Logins require Multi-Factor Authentication.

No.

However, it is certain that the organisations who embrace digital working early will soon get ahead of the competition and be much better placed to collaborate with Local Authorities, Health Authorities, other Statutory Bodies, and Major UK Charities who are already forging ahead with digital systems.

Straightforward but secure exchange of data will be very important in the near future.

Yes. 

We will be continually closely following CQC guidelines and try to exceed them whenever possible. Please follow this link to the Care Quality Commission's site.   What good looks like for digital records in adult social care - Care Quality Commission (cqc.org.uk) 

No.

This system runs on existing web browsers and mobile devices. There is no server configuration to perform as we use the same Cloud-Based data storage as many large organisations and authorities. This is very secure, reliable, and quick. In the event that you have IT System downtime or loss of internet connectivity, your service-user data, staff details, suppliers, contacts,  e-mail, Teams, calendars  and meetings will always be available on devices with a mobile data connection. Your organisation's data is continually backed up.

No.

Our overheads are minimal and we have low research and development costs. 

Effortless Care Log is completely scalable. Whether you run a small day centre, a respite facility with 4 beds, or have multiple residential facilities across the UK we can meet your needs.

Our pricing model is based on a free organisation setup followed by a small charge per service user per month which is invoiced monthly. You don't pay for capacity that you may never need.

If you are already a Microsoft organisation then the costs will be less.

Discount available for UK Registered Charities.

Free 24-hour support.

Optional administration service available.

We offer a no-obligation free trial period. If you no longer want to continue after the trial, we will securely and permanently delete all data that you have stored and issue a certificate to this effect. Our Team has enhanced DBS certification.